Q: How do I redeem my Fortnite V-Bucks gift card?

Redemption Instructions 1. Visit www.fortnite.com/vbuckscard and login with your Epic Games account. 2. Click Get Started to begin the redemption process. 3. Enter your PIN code. 4. Please note: The 16 digit V-Bucks code WILL NOT work if redeemed directly through your gaming platform (PlayStation Network, Xbox Live, Nintendo Switch, etc.) 5. Click Next. 6. Select the platform you want to redeem the V-Bucks card on, and then click Next. Note: If you don’t see the platform you want to redeem your card on, make sure you’re logged into the correct Epic Games account. 7. Review the details to make sure the Epic account, device, and new balance are all correct, and click Confirm. XBOX and PlayStation If you’ve chosen to redeem your your V-Bucks on PlayStation or XBOX, once you've clicked Confirm, you will be given a 25-character code that you’ll need to enter onto the selected console platform’s store, or on their website. This code will also be emailed to you. The V-Bucks redemption website will direct you to sign in to your third party account. Note: Be sure to sign in to the account that is linked to your Epic account. Enter the code and your V-Bucks will be added to your account. If you have trouble redeeming your V-Bucks code on XBOX or PlayStation, go to Fortnite.com/support.

Question 1

How do I redeem my Fortnite V-Bucks gift card?

Accepted Answer

Redemption Instructions

1. Visit www.fortnite.com/vbuckscard and login with your Epic Games account.
2. Click Get Started to begin the redemption process.
3. Enter your PIN code.
4. Please note: The 16 digit V-Bucks code WILL NOT work if redeemed directly through your gaming platform (PlayStation Network, Xbox Live, Nintendo Switch, etc.)
5. Click Next.
6. Select the platform you want to redeem the V-Bucks card on, and then click Next. Note: If you don’t see the platform you want to redeem your card on, make sure you’re logged into the correct Epic Games account.
7. Review the details to make sure the Epic account, device, and new balance are all correct, and click Confirm.

XBOX and PlayStation

If you’ve chosen to redeem your your V-Bucks on PlayStation or XBOX, once you've clicked Confirm, you will be given a 25-character code that you’ll need to enter onto the selected console platform’s store, or on their website. This code will also be emailed to you. The V-Bucks redemption website will direct you to sign in to your third party account. Note: Be sure to sign in to the account that is linked to your Epic account.

Enter the code and your V-Bucks will be added to your account.

If you have trouble redeeming your V-Bucks code on XBOX or PlayStation, go to Fortnite.com/support.

Question 2

Where can I use my Fortnite V-Bucks gift card?

Accepted Answer

You can use your Fortnite V-Bucks gift card code in the country you purchased it for. For example, Fortnite V-Bucks bought for the United Kingdom, can only be used for United Kingdom accounts.

Question 3

How can I contact the Fortnite customer service?

Accepted Answer

Visit the Fortnite Epic Games website to contact the customer service.

Question 4

How can I check my Fortnite V-Bucks balance?

Accepted Answer

You can check your balance for Fortnite V-Bucks in your Epic Games Account, under "Transaction History".

Question 5

How long is my Fortnite V-Bucks gift card valid for?

Accepted Answer

Your Fortnite V-Bucks card does not expire.

Question 6

Terms & Conditions

Accepted Answer

To use this code, you must have an internet connection, a valid Epic Account (registered in the UK by a customer with their permanent address (or usual domicile) in the UK), download Fortnite on a compatible device, and accept the terms and user agreement at fortnite.com/vbuckscardterms. This code may only be redeemed for the full indicated amount of V-Bucks (a non-legal tender, only usable in the Fortnite game), which can only be used according to Fortnite’s terms. Read the full terms at fortnite.com/vbuckscardterms before purchasing. The code’s full face-value is deducted at redemption and associated with a single account for the device you select (no transfer or withdrawal). Review your device maker’s terms for any additional requirements to play Fortnite, or redeem this code (e.g. subscriptions, additional fees, platform terms). No fees or expiration dates associated with use of the code. This code can only be redeemed once, and can’t be used to purchase additional codes, cards, returned, reloaded, refunded, redeemed for cash, exchanged, or resold, except as required by law. This code can’t be replaced if lost, stolen, destroyed, or used without permission. This code is intended for UK retail only. Please visit help.epicgames.com to obtain information about the code.

©2024, Epic Games, Inc. Epic Games, Fortnite, V-Bucks are marks & logos of Epic Games. PlayStation, Xbox and Nintendo Switch are property of their respective owners. Card issued & distributed by Epic Games Entertainment International GmbH. For support visit fortnite.com/support.

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